"Just
a quick note to sincerely thank you for the time and trouble you went
to in personally fixing my entire software and hardware crisis. Without
your help I most certainly would be spending a lot more time and money
on a calamitous problem which I should never, ever have had to endure,
considering the capital originally and recently outlayed for and incompetent
and expensive system. I wish I had found your resource before I made that
original decision!
Having recently upgraded our Home system, gone cable and networked to
3 sites, I couldn't believe he problems which followed!! The most serious
of which was lack of after sales competent technical service. From total
system failure to an avalanche of viruses; from lousy service to incompetent
advice... I experienced it all to the point of total frustration and serious
over budget expenditure, and still did not have the quality of performance
I was guaranteed.
Then came Rod "The Guru" Stern. "PC Fever excellence!"
what an understatement. Finally, having tried several other so-called
experts, I finally found a reliable, experienced and pragmatic technical
engineer, who not only understood my problems and my business needs, but
also solved them immediately and with a minimum of fuss and at a very
reasonable price!!
Rod, you're a life saver. You've solved my IT problems and provided a
technical support base for Discount Direct Business Supplies, such that
I can now get on with my business knowing I have a reliable and efficient
computer system and fully competent backup at a price I can afford.
Because of your prompt service, hands on experience and technical prowess,
I am now able to fully utilise my system and get on with marketing and
operational functions to further improve our business.
Thank you for adding value to our business and improving our IT systems
enormously. I'll certainly recommend you to several of my business associates
without hesitation.
Yours sincerely
Paul Newton
Managing Director
Discount Direct Business Supplies
thenewts@discountdirect.com.au"
I live in Oklahoma City, OK, USA and I have never met Rod. But after reading the testimonials, I feel like I know him. He therefore now receives my HIGHEST recommendation!
Aaron Butler
E-Mail: aaronpb@home.com
I have
lost count of the number of purchases I have made from Rod - two of complete
systems for myself and countless other bits and pieces for the systems
built up for my "wrinklies", the oldest of theses friends/neighbours
being 81 .
The bits and pieces for the wrinklies have been obtained at either a very
modest charge or no charge at all. My systems have been the very latest,
and I know reasonably priced because (and this is a confession) in spite
of my high regard for Rod I do look at other prices - but have always
returned to him.
I can recommend him to anyone interested in obtaining any work on PC's
because I have found him to be the ideal combination of competence and
honesty.
Ian Herbert,
iherbert@smartchat.net.au
PC Blues
by Harry
My pc was in a real muddle
It caused me nothing but trouble
One thing i had to learn
Go straight to see Rod Stern
For PC blues to burst like a bubble
Great work Rod, your
legend material.
Harry.
haamba@aol.com
"My problems
started when my P.C., which I purchased from another company just gave
up on me, after only 2 years. I took my unit to Rod and we decided on
a total rebuild; C.D. burner , the works. I found Rod and his staff extremly
friendy, easy to approach and most of all, they keep their cost to the
customer as low as possible. My wife and I both use the computer for work
so it has to perform right first time, every time. I have had my system
running now for 6 weeks and it is brilliant in it's performance, and thanks
to Rod, it is running extremley fast. I highly recommend Rod and his staff
at P.C. Fever for any computer problems, even give them a call on the
phone, as they are a wealth of knowledge and experience. One thing I found
with Rod and his staff is that they make you feel welcome, and tell very
good jokes.
If anyone needs P.C. service I would highly recomend Rod and his staff."
William Haile
kayl2@optusnet.com.au
Telephone: 0412 645 925
"Be straight
with Rod and he'll be straight with you.
I was in a mess. One computer wasn't working, the scanner was a nightmare
and my printers needed a switch box.
At first we were at cross purposes -- but some frank talking yielded excellent
results. My computer has never worked faster, or more efficiently.
I'm a hard man to please, but I can recommend Rod's services."
Winsor Dobbin (journalist)
Putney
winsordobbin@yahoo.com
"Hey Rod,
Love the new web site,
looks great!! I have to tell you though that you have
a typo (pet hate) on your entertainment page - responsabilty should be
responsibility... Liam says I am being too picky, but I can't help it,
it's
the teacher in me..
Hope all is going
well, the site looks fantastic. Can't wait to see what
else you guys get up to!!
Reet"
[Designer of PC Fever's first website]
Rod Stern and his staff at PC Fever have provided both PC equipment and network services to Red Cat Systems and our clients over the past 2 years.
During that time we have found the equipment to be first rate and the service prompt, reliable and efficient.
We have no hesitation in recommending PC Fever equipment and services.
Peter Boulton - General Manager
Red Cat Systems Pty Ltd
Rod was referred to me in mid April 1999 by a friend who claimed that
"Rod was the best person that you could ever meet" ,
"He was really good at what he does" ,
"He wont rip you off" , and
"You can ring him anytime for technical advice".
All too good to be true !! But the most unbelievable line was "He's really funny".I mean how many computer heads do you know that really are funny? All exaggerations, I thought. Being in business for a fair few years has taught me not to trust people until I have evaluated them for myself. So I visited Rod in his workshop with intentions to receive a quote to fix the computer. Three hours of laughter and pay-outs later, I was still in the same situation (waiting for a quotation to fix the computer) but for some reason it didn't matter.
After completion , I received the computer in better condition than it was when I had originally purchased it. You could really see that it was a Pentium ll 450. So this brings me to tell you about my evaluation.
( A ) Yes - I do consider Rod to be on my list of one of the best people that I've met in my time .
( B ) Yes - I do agree that Rod is good at what he does ( though it doesn't mean that computers has anything to do with it )
( C ) No - he wont rip you off, and I mean that with all my heart.
( D ) Yes - he will help with technical advice to his best ability, but he does need his sleep just like the rest of us.
( E ) I still don't know of any computer heads that are really funny . Rod is just a really funny guy that tries to be a computer head.
Kind regards from myself and all the staff at A.B.T.Industries P/L
Name: Barry Tukonic
E-Mail: berra@idx.com.au
Rod's computer knowledge and service is A1, however, he is not funny even though he thinks he is. This is his only flaw. Rod did a complete overhaul of both my hardware and software, ensuring that everything was Y2K compliant. He did this at the most competitive price and at after hours so that the running of the business was not affected. In addition, unlike previous upgrades of the computer system, there were no hiccups. That is to say past upgrades by other computer people always had problems whereby the computers continually crashed for weeks and weeks afterwards. When Rod did the upgrade in July 1999 there were no crashes by the computer and there have been none to date.
When upgrading your hardware or software I recommend that you should consider Rod.
Name: Anthony Bruce
Director Roach & Bruce Accountants Sydney 9232 8211
E-mail: abruce@roach.com.au
[Rod's right of reply: How would an accountant know what was funny anyhow?]
Days before Xmas 1999 Rod Stern entered our home and lives with 4 individually built computer systems. One each for our two children, one for my novice husband and one for me. Our lives will never be the same and not just because we met Rod. We not only use computers for our personal needs and satisfaction but they also run our business, which has been in operation for 9 years.
Rod's computer systems are very impressive and has changed my opinion about computers forever. Our previous systems constantly went from one fault to the next and became a real chore in itself and detracted from getting on with business. Now, I get great joy from working at my computer. "User friendly" was a word I could never identify with, but Rod has built our systems with such care and devotion that I'm sure they have personalities. I think Rod does too but I will tell him one day that they are only machines.
Our family highly recommend Rod Stern for all and any computer needs. He is reliable, honest, funny, knows his stuff, his rates are reasonable and you get what you pay for and he is great to have in your home, as long as you have a well stocked pantry. Don't go past PC Fever! Richard & Toni
email:chardrbt@netspace.net.au
Short sweet, and straight to the point. I don't need to waffle on like the other testimonials. If you need a computer you are crazy if you do not at least talk to Rod about what you want. I have bought 4 complete systems [from PC Fever] and would not even be bothered getting another price anywhere else when I need another.
For service, civility and advice PC Fever is the only place to go.
Feel free to telephone me on 0411 42 00 44 if you need any further information or reference in regards to PC Fever.
Kindest Regards John Attard Managing
Director Talsar International Pty LTD
jtalsar@dragon.net.au
I had PC Fever fix my Toshiba laptop (which was purchased from another dealer). When I received my computer, I had to load all the software and drivers my self. No end of trouble was experienced trying to do this because I had never even owned a computer before. So as you could imagine, I didn't install a lot of things properly and thus this slowed my computer down considerably. Only after being fed up with it did I get in touch with PC Fever. I took it in that night and the next morning my whole system was silky smooth and 3 times as fast! The correct driver was installed for the monitor, (the one from the box was about 2 editions out of date) and It was even set up for me to surf the net! I was kicking my self that I didn't go to PC Fever earlier. Since then, I have purchased another computer (desktop), which is easily, the fastest computer I have ever seen, (Naturally I bought it from PC Fever this time!). It was set up in my house, and I have never looked back. And since then, I have not experienced any problems. If you are thinking of using PC Fever, rest assured, you are dealing with the friendliest and most professional people in the computer industry.
Name: David Auld
Address: Crow's Nest N.S.W.
E-mail: david@icbm.com.au
When our CD-ROM packed up, we gave Rod a call. Not only did he come out that night to replace it with a flash new one but he upgraded our operating system and charged us a remarkably reasonable fee. And the jokes were free! We're so glad we've found someone we can rely on when our next computer disaster happens - we're almost looking forward to it.
Name: Stephen and Deborah
E-mail: docmus@speednet.com.au
After buying an Empire System in 1996, I thought I had got a bargain but it turned out to be a dud, but thanks to Rod, I now have a system that is fast and easy to use, which didn't cost the earth. PC fever has integrity which is rare in the computer industry and give fast and reliable service as well. And besides all that, he is a friendly chap with a sense of humour who treats even the most ignorant computer illiterates, like myself, as a human being and that, is what is most important. Thanks Rod for your guidance and help as well as for a great machine !! I would recommend his services to anyone.
Name: Mona
E-mail: angelic@bb.com.au
I upgraded to a whizz-bang computer [not from PC Fever] with the lot then couldn't send email or even get on The Net. After a week of checking my configuration and checking that the power was ON; of reading the manuals; swearing and finally considering ending it all, I contacted Rod. Talk about service! He came the next day (Saturday) and fixed the problems which were due to the way the computer had been configured. Then "Voila!" It worked! No, he is not expensive - and if you're lucky, he might even tell you some of his jokes. A happy customer.
Name: Anne McManus
E-mail: amcmanus@zip.com.au
Being someone who is reasonably computer illiterate, I experience the occasional problem with my PC. Due to the expertise of Rod at PC Fever, my computer still functions in spite of my gross ineptitude. As a professional musician, it is vital that my system is working constantly. Thanks once again to PC Fever for keeping me up and running.......Keep up the good work!
Name: Scott
E-mail: rockstar@ihug.com.au
Previously my computer has always been my best friend that I could never really trust. Fears and doubts were never far away, panic was a frequent visitor. But the service help experienced in the past merely increased the fears, doubts and panic. All I want to do is focus on what I do best, which is not trying to understand why these things sometimes don't do what I want them to do. I still can't trust my computer because I'm still the Luddite who uses it, but now I can call Rod and say "Heeeeelp!!". He comes around and fixes it and he doesn't treat me like an idiot. He may THINK I'm an idiot but he doesn't treat me like one and that alone is worth his remarkably reasonable fees.
Name: Ken McManus
E-mail: ken@ezeelynx.com.au
This is simply to say that we are incredibly impressed with Mr Stern and the toys he has delivered to us and we wouldn't do this commercial for money.
Name: Ron & Bella
E-mail: bellron@eagles.bbs.net.au
After years of searching for decent service I am pleased to report that Nirvana does exist, the staff at PC fever provide robust boxes and solutions with promptness and the results are great. I now feel confident recommending PC Fever sourced components to my clients and know I can rely on PC Fever to support with due diligence and not to cut corners as seems to be the want of a startling majority of systems vendors in the marketplace. Well done Rod.
Name: James White
Company: PC Plus Australia Pty LTD
Ph: 0411 750 333
Thanks for your help. PC Fever has hit AJH. The best time was whilst learning to use my computer. First choice was an axe, Rod showed me what it's all about! Name: Andrew Hill
E-mail: ajh@idx.com.au